Apollo Associated Services - Backgrounder for Media
Overview (Backgrounder in pdf format)
Whether a company faces a problem, needs to improve, or is striving for a goal, Apollo Root Cause Analysis (RCA) is a proven, powerful tool. Apollo RCA enables companies to pinpoint the most thorough and effective improvements in:
- processes
- quality assurance
- mission assurance
- reliability
- safety and health
- efficiency
Companies that utilize Apollo RCA point to significant measurable results that help today's organizations succeed in a global market, such as:
- return on investment
- time savings
- reduction and elimination of problem recurrence
- fewer regulatory issues
- reputation management
- engaged and united workforce
- ability to facilitate needed culture change
Expertise
Apollo's consultants, trainers and investigators offer their clients education and/or career experience in related disciplines and industries. Many offer background in engineering, manufacturing, finance and other technical fields. And many actually walked in their clients' shoes. Their combined expertise is shared and applied to each Apollo client.
Services
Apollo Associated Services has a 20-year track record of leading and innovating root cause analysis training, consulting, software and investigation solutions. Specific services include:
- In-person training courses tailored to the needs of people with various roles and levels of responsibility. Some courses are open to people from various companies, and others are private to a specific company. Courses are held in many languages in many countries worldwide.
- Online training, called eRCA: Foundations of Problem SolvingTM, that provides an introductory overview of the Apollo method.
- Software, called RealityCharting®, that enables root cause analysis tracking, collaboration and reporting.
- RCA program development and improvement consulting.
- Incident investigations (provided by sister company Artemis Investigations).
- Third-party facilitation and dispute resolution regarding issues related to root cause analyses.
Clients
Although RCA can be valuable when applied to organizations of any size or industry, Apollo has particular expertise working with industry leaders in:
- aerospace and aviation
- chemicals, gases and refining
- manufacturing
- power generation and distribution
- mining
- medical devices
- construction
- technology
Within each organization, a variety of departments benefit from working with Apollo, including:
- information technology
- safety
- quality (internal and supplier)
- reliability
- manufacturing
- customer service
- logistics
- accounting
Many Apollo clients that use Six-Sigma strengthen the program by integrating Apollo Root Cause Analysis.
History
The Apollo RCA method was a direct response to the challenges faced by industry in the early 1980s - high incident rates, complex problems, and significant consequences. Aiming to provide industry with a simply applied, yet effective, problem-solving tool, the Apollo method was introduced in the mid-1980s by Dean Gano, author of "Apollo Root Cause Analysis - Effective Solutions to Everyday Problems Every Time." Each year since then, thousands of students worldwide have participated in Apollo training.
Spokespeople
Chris Eckert, president
Brian Hughes, vice president
Headquarters
Apollo Associated Services, LLC.
2501 Washington Street
Midland, MI 48642
800-375-0414, 989-835-3402
Media contact
Debbie Alford, (636) 220-6288, debbie.alford@apollorca.com
More Media Materials
Media Contacts
Public Relations:
Debbie Alford
(636) 220-6288
Email Debbie
Sales & Marketing Manager:
Cory Boisoneau
(206) 420-4733
Email Cory